Help for Team Members

Learn how to make payments and manage expenses on DiviPay as a team member.

Daniel avatar
14 articles in this collection
Written by Daniel
Paying for Expenses

How do I make a payment?

Your virtual card can be used to make payments online and in-store. Enter the card details online or pay using your mobile wallet.
Daniel avatar
Written by Daniel
Updated over a week ago

What do I do once I have made a payment?

To complete your expense take a photo of the receipt and enter the GST amount.
Daniel avatar
Written by Daniel
Updated over a week ago

Where can I use the DiviPay virtual card?

Your virtual card can be used anywhere online or in-store. The only difference is that it sits on your mobile not in your wallet.
Daniel avatar
Written by Daniel
Updated over a week ago

What billing name and address should I use when paying for an online expense?

Enter your full name as the cardholder and use your businesses registered address as the billing address.
Daniel avatar
Written by Daniel
Updated over a week ago

Do I need a pin for expenses over $100?

You do not need to enter a pin number for expenses over $100.
Daniel avatar
Written by Daniel
Updated over a week ago

Do I select debit or credit card when paying for an expense?

When prompted please select credit.
Daniel avatar
Written by Daniel
Updated over a week ago

Why is my card not working?

Please check that: there are sufficient funds on your budget, that you have selected the right card, and that you are selecting credit.
Daniel avatar
Written by Daniel
Updated over a week ago

What is the foreign exchange conversion rate and fee?

Foreign transactions will be subject to the prevailing Mastercard exchange rate plus a 2.99% foreign exchange fee.
Daniel avatar
Written by Daniel
Updated over a week ago