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  1. DiviPay
  2. FAQs
  3. Help for Team Members

Help for Team Members

  • How do I login to DiviPay via SAML Single Sign-On?
  • I've forgotten my password. How do I create a new one?
  • How do I add a new attendee to my expense report in the mobile app?
  • How do I change the budget of a transaction?
  • How do I use my DiviPay card to rent a car or stay at a hotel?
  • Why do I have multiple card numbers?
  • Why is my DiviPay card not adding to Google Pay?
  • Why is my DiviPay card not adding to Apple Wallet?
  • How do refunds work if I return a product or service I bought using DiviPay?
  • I want to dispute a transaction, what do I do?
  • What is DiviPay and how does it work?
  • How do I upload tax invoices that I've received online to DiviPay?
  • Where can I use my DiviPay virtual corporate card?
  • What is a virtual corporate card?
  • How do I edit my expense report in the DiviPay app?
  • What billing name and address should I use when paying for an online expense?
  • Do I select debit or credit card when paying for an expense?
  • My card isn't working, what do I do?
  • Why can't I see my card details when I click 'show card details'?
  • What is the foreign exchange conversion rate and fee?
  • Why can't I see my virtual cards in Google Pay?
  • What happens if a merchant does not accept a prepaid card?
  • Uber isn't accepting my DiviPay card. What do I do?
  • How do I pay with Apple Pay without Touch ID?
  • What happens if I'm prompted to enter a PIN?
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