Help for Admins and Accountants
- How do I set a default category for a subscription?
- How do I turn off the description field for subscription transactions?
- How do I add a new attendee to a transaction on the transaction table?
- How do I change the budget of a transaction?
- How do I match transactions in Xero that have the same Merchant, amount and date?
- How do I manually sync a transaction into my integrated accounting software?
- I’ve got an export error, what do I do?
- The Xero export column is out of date. How do I refresh it?
- I've deleted a DiviPay transaction from Xero, what do I do?
- How do I code transactions with the FRE MYOB tax code?
- How do I delete a subscription card?
- Using the Xero Bank Feed
- When will my budget's limits automatically top-up?
- What happens if a fraudulent transaction is made with a DiviPay card?
- Where can I view my billing history?
- Can Admins make payments?
- How do I close a DiviPay card?
- How does the account balance work?
- When does my subscription card reset?
- Is there a maximum transaction size per card?
- Who is the beneficial owner of my business?
- How do I record client codes, project codes, regions and other business codes in DiviPay?
- How does DiviPay handle refunds?
- What levels of access can I provide my staff members with?
- How do I roll-out DiviPay to my business?
- How does DiviPay handle authorisations?
- Who should download the DiviPay mobile app?
- What happens to the transaction history of a deleted budget or subscription?
- How do I transfer funds out of my DiviPay account?
- How do I update my business information?