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  1. DiviPay
  2. FAQs
  3. Help for Admins and Accountants

Help for Admins and Accountants

  • Introducing: DiviPay’s new navigation
  • Is there a way to switch off Budget notifications?
  • Do the bills or reimbursement feature work with QuickBooks?
  • Can we add multiple recipients for the Billing invoice?
  • Does DiviPay support SWIFT codes/International Transfers?
  • How do I fix a failed reimbursement payment?
  • How do I fix a failed bill payment?
  • How long are pending invites to my staff valid for?
  • Why does DiviPay require access to Bank Statements and Reports when authorising the Xero integration?
  • How to request a bank confirmation for your DiviPay account
  • Why has my bill increased?
  • How to create an categorisation rule for your subscription cards
  • Why did a reimbursement payment fail and how do I fix it?
  • How to reconcile your reimbursements in Xero
  • How to enable staff members to request reimbursements
  • How to approve a reimbursement for payment?
  • How to link your personal bank account to receive reimbursements
  • How to approve transactions with an approval custom field
  • How to create dependent custom fields
  • How to reconnect Xero if the connection has been lost
  • How to fix export errors
  • How do I pay an overdue Bill?
  • How do I communicate to my company about DiviPay
  • How to create a custom field for approvals?
  • How do I assign an approver to a bill?
  • Why did my bill payment fail and how do I fix it?
  • How to reconcile your DiviPay Bills in Xero
  • Are there any limits that apply to bill payments?
  • How to edit a bill
  • What happens if I don’t have enough money in my account balance when a Bill is paid by DiviPay?
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