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What happens if a merchant does not accept a prepaid card?

  • Updated

DiviPay cards are accepted at over 30 million merchants. However, a small number of merchants may not accept pre-paid cards.

If your DiviPay card is not accepted by a merchant because it is a prepaid card you can add your card to PayPal and pay that way.

To link your DiviPay card to PayPal:

  1. Login to your PayPal account

  2. Enter your DiviPay card details or if you already have a card linked to PayPal tap change first and then enter your card details

  3. Tap agree and continue to confirm the link