If a payment has been declined please check that:
- There are sufficient funds on your virtual card to cover the expense amount
- You have selected the right virtual card
- You are selecting credit as your payment method
- Your purchase is less than $5,000
- You have made less than 25 transactions in the last 24 hours
If your card is still not working after checking the above, please contact DiviPay customer service at firstname.lastname@example.org.