Partial refunds or refunds with a significant time difference to the original transaction will appear as a new transaction in DiviPay. These will be dated to the day that the refund was received.

Refunds will be refunded back to the DiviPay virtual card that you made the payment from. Refunds are dependent on a number of parties (including the merchant), so it can take several business days for a refund to appear on your card.

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