There are two main reasons why you may not be able to see your card details when clicking show card details:

  • Your card has not been loaded with any funds - send through a request for funds by tapping the pink plus button and completing the request form
  • You are in a low internet area - try closing the app, opening it again and finding an area with better signal

If you are still having issues showing your card details please send us a message - we'd be more than happy to help!

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