If a payment has been declined please check that:

  • There are sufficient funds on your virtual card to cover the expense amount
  • You have selected the right virtual card
  • You are selecting credit as your payment method
  • Your purchase is less than $5,000
  • You have made less than 25 transactions in the last 24 hours

If your card is still not working after checking the above, please contact DiviPay customer service at [email protected].

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